SHIPPING + HANDLING
SHIPPING & HANDLING
Here at V’COSHAI ,we are happy to offer worldwide shipping. Please choose the best shipping option at checkout.
We utilize USPS for Domestic orders and DHL for International Orders.
All shipping rates are based on package sizing. Rates will automatically be calculated at checkout.
Our Shipping Options
- USPS Priority Mail : 2-5 business days
- USPS Parcel Select Ground: 5-8 business days
- DHL International Express: 2-7 business days
Please allow 1 to 2 business days for processing. Business days does not include Saturday and Sunday. We DO NOT ship on Saturday and Sunday. These times may be extended during holidays, launches, limited edited releases and promotions.
Once your order is shipped , you will receive an email notification with your tracking number.
After receiving a tracking number , your order is now in the hands of the carrier. V’COSHAI is not responsible for any shipping delays or packages reported missing.
WHAT IF MY ORDER GOES MISSING?
- File a claim with USPS
- File a Police Report
- Wait for USPS investigation results
V’COSHAI is NOT RESPONSIBLE for LOST or STOLEN packages. Customer(s) assumes all responsibility once a confirmation number is issued. Please double check that you input the correct information for shipping purposes. Shipping addresses CANNOT be updated once tracking has been assigned. Customer is responsible for shipping both ways if an order needs to be sent back.
RETURN TO SENDER
If this occurs, when it arrives we will reach out to have you reconfirm the address to get the order back to you.
We are happy to resend an order back to customers but unfortunately customers will have to cover the re shipping charge of $15.00.
Orders sent back as “UNCLAIMED”, UNABLE TO FORWARD OR AS “RETURN TO SENDER” ARE SUBJECT TO A $15 RE SHIPPING FEE.
You will receive a Paypal Invoice for RE shipping. Once it’s paid, we will reship the order.
- Choosing a selection results in a full page refresh.